NOVA182.40+0.31%KLPR64.15-0.52%BRIX41.80-0.35%QNTM256.90+1.25%HALO98.30-1.16%ORCA23.55-0.44%VRDN71.20+0.66%ZPHR133.65+0.91%LUMA412.10-1.40%PYRE88.70-1.29%WLD500512.30-0.06%TECHX221.40+0.96%BNDA74.90-0.26%GLDS196.20-0.71%EMKT41.30+0.66%EUR.USD1.0842-0.83%NOVA182.40+0.31%KLPR64.15-0.52%BRIX41.80-0.35%QNTM256.90+1.25%HALO98.30-1.16%ORCA23.55-0.44%VRDN71.20+0.66%ZPHR133.65+0.91%LUMA412.10-1.40%PYRE88.70-1.29%WLD500512.30-0.06%TECHX221.40+0.96%BNDA74.90-0.26%GLDS196.20-0.71%EMKT41.30+0.66%EUR.USD1.0842-0.83%
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Search guides and answers, browse by topic, or get in touch with our support team.

Popular questions

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Featured guides

Hands-on walkthroughs for the most common tasks.

Getting started

A 5-minute tour of the workstation

Learn where everything is: watchlists, chart, order ticket, depth and the blotter.

Video guide · 5 min

Trading

Placing your first limit order

Set a price, confirm the order, and watch it fill as the indicative market moves.

Step-by-step · 4 min

Portfolio

Reading your portfolio analytics

Understand allocation, weights, unrealized P&L and your activity history.

Article · 6 min

Getting started checklist

1

Create and confirm your account

Sign up, then click the link in your confirmation email to activate your account.

2

Accept the disclaimer

Confirm you understand that all funds and prices are indicative before entering the workstation.

3

Place your first trade

Pick an instrument from the watchlist, review the order ticket and transmit your order.

Still need help?

Our support team can help with account access, virtual balance adjustments and anything else about the platform.

  • Email support, Mon–Fri 08:00–18:00 GMT (sample hours)
  • Typical response within one business day
  • Priority support for institutional partners
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